Global BPO market to hit $450bn by 2012

The business process outsourcing (BPO) market is forecast to hit $450bn by 2012.The credit crunch will hasten organisations move offshore, as companies look to reduce costs and buy their way into emerging growth markets, particularly in the financial services and telecoms sectors, the report says.services such as customer management services, payments and other industry-specific financial sector services, and recruitment process outsourcing will benefit directly from the trend of companies buying into growth markets.